Returns & Exchanges
At thirtytwo EU, we want you to be fully satisfied with your purchase. If your gear isn't the perfect fit, you can return any unused item in its original packaging within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized EU courier collection point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing